Changes to post handling by HMRC
HMRC have announced that it is changing the addresses shown on PAYE and self-assessment forms and letters for individuals and employees to PO Boxes. Currently these forms and letters show different tax office names and addresses which taxpayers or their agents use when writing to HMRC.
This change has been made due to the introduction of national computer systems for PAYE and self-assessment that allow HMRC to manage work nationally because customer records can be worked on by staff in any location. The changes are expected to result in faster post-handling and will be introduced in phases over the next year beginning from May 2011.
HMRC will continue to use existing tax office names and addresses for taxpayers with complex tax affairs.